1. Introduction
Pain Overcomer is a privately operated organization dedicated to offering support, education, and resources to individuals experiencing joint pain. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you participate in our programs and services—whether through our website, application forms, telephone support, or in-person engagement.
 
2. Information We Collect
We may collect the following types of personal information, depending on how you interact with us:
A. Personal Identifiers

• Full name

• Email address, phone number, mailing address

B. Health-Related Information

• Details about your joint pain or health concerns

• Treatment history, medications, or physical limitations (if voluntarily provided)

C. Service Usage Data

• Information related to the programs or resources you access

• Survey responses, feedback, or testimonials

D. Technical Information

• IP address, browser type, device information (if visiting our website)

• Website interaction metrics, cookies, and session data
   

3. How We Use Your Information
We may use your personal information to:

• Provide you with joint pain support, educational content, or referrals

• Evaluate and improve our services and program offerings

• Respond to your inquiries, requests, or concerns

• Send program updates, appointment reminders, or relevant resources

• Maintain records for internal reporting, quality assurance, and compliance

We only collect and process information that is necessary, proportionate, and relevant to the services we provide.
 
4. Sharing of Information
We do not sell your personal information to third parties.
 
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we securely delete or anonymize the data.
 
6. Your Privacy Rights
Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections to your information

• Request deletion of your data (subject to applicable legal requirements)

• Withdraw your consent where we rely on it for processing

• Object to certain types of data use

To exercise these rights, please contact us using the information in Section 9.
 
7. Security Measures
We take reasonable and appropriate administrative, technical, and physical measures to safeguard your information, including:

• Secure servers and encrypted communication

• Limited access to personal data by authorized personnel only

• Regular monitoring of our systems for vulnerabilities and threats

While we do our best to protect your data, no system can be 100% secure. We encourage you to also take precautions when sharing sensitive information online.
 
8. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children without verified parental consent. If we learn we have unintentionally collected such data, we will promptly delete it.

9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Pain Overcomer – Privacy Office
Email: cassideeweaver@painovercomer.com
Phone: 480-734-5977

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law or how we operate. Any updates will be posted on our website with the effective date noted. We encourage you to review this policy regularly.